Pilot program · Updated September 2026
RequestWell provides records-request intake, tracking, correspondence, and delivery tooling for public agencies. Month-to-month; cancel anytime; export everything on the way out.
RequestWell does not provide legal advice and does not determine statutory deadlines. Target dates are computed from rules your agency configures. Your agency remains responsible for its legal obligations.
Agencies use the service for records-request administration. No unlawful content, no attempts to breach tenant isolation, no abuse of intake forms.
Pilot-stage service, operated with production discipline (monitoring, backups, restore drills). Support by email with same-business-day response as our target.
$79/month (pilot, price locked 12 months) or $149/month standard; annual invoicing available. Past-due accounts keep read, export, and download access; new intake may be paused after a communicated grace period.
Service provided as-is during the pilot; our aggregate liability is capped at fees paid in the prior 12 months.